How can I contact customer service?
Email us at [email protected]. Customer Service will respond to your email as soon as possible. We look forward to hearing from you.
Is all merchandise new?
All merchandise listed on our site is new, unless a product states in the description that it is pre-owned.
How do I check the status of my order?
To check the status of your order, log in to your account and click into your order to see shipment status & tracking details. If you checked out as a guest, you can view your order status by clicking “View Your Order” on either your order confirmation or shipping confirmation emails.
I can only order one product at a time – is it coming in multiple shipments when I order more than one product?
Due to the limitation of the shipping service, we have to ship each package individually so each package has to pay for shipping separately.
We’ll send your orders within 3 business days and give you tracking numbers.
Do you offer price adjustments?
In order to provide a wide selection of products & brands, we work with a variety of third party vendors. We work hard with these partners to offer competitive pricing on our products. However, the prices on our website change often and we are not able to offer price adjustments once an order has been shipped.
What does final sale mean?
FINAL SALE items are not eligible for refund, exchange, or store credit. Please contact us if you have any questions prior to placing your order.
How much does shipping cost?
We offer USPS (4-8 business days). A flat US $4.99 fee per each order.
number available.
What kinds of payments are accepted?
Please review our Billing Term And Condition for more information.
How will I know that my order is placed successfully?
Once you successfully place your order, you will receive a confirmation email with details of your order and your order ID.
What if I make a mistake in my order?
Please contact us at [email protected] and we will work to correct the problem as soon as possible.